Stephen Bilkis & Associates, PLLC Profile & Reviews

I am extremely disappointed with the consultation I received through my legal service plan. The plan specifically includes attorney consultations, legal advice, document review of up to 10 pages, attorney letters on a member’s behalf, contract reviews, and other legal services, among other benefits.

After waiting five business days for an appointment, despite the plan’s stated response times, the consultation lasted less than five minutes. Before I could fully explain my situation, I was repeatedly interrupted and told that my only option was to sue and that hiring the firm would cost between $7,000 and $10,000.

When I explained that I was seeking guidance through services already covered by my legal plan, I was told that reviewing documents would require an additional payment of approximately $2,500, even though document review is one of the benefits included in my plan. Every attempt to ask general questions about my options, possible outcomes, or potential scenarios was met with interruptions and resistance.

I was not seeking free legal work. I was attempting to use benefits that I already pay for. Instead of receiving legal guidance, I felt pressured toward paid representation and was unable to obtain any meaningful advice. The conversation ended before I was even allowed to fully explain my situation.

This experience was unprofessional, dismissive, and completely inconsistent with the purpose of a prepaid legal service referral. Fortunately, my legal plan has since referred me to another attorney.

The reception who answered the call was not knowledgable about the subject. Took their sweet time to deal with the issue. Very rude response. Hangs up and puts on hold without telling the customer. When they put you on hold, it’s going to be for a very long time. Try other lawyer office, you will have better chances!

GREAT! GREAT! GREAT BEST LAW OFFICE ON LONG ISLAND SO HELPFUL THEY GET THE JOB DONE!