Last Updated: October 10, 2026
Reviews help people choose a lawyer, so they need to be honest. These guidelines explain where the reviews on Elite Litigators come from, what a review on our site should and should not contain, and when we take a review down. They apply to reviews submitted on our site, guide how we display reviews collected from other platforms, and are part of our Terms of Service.
Where Our Reviews Come From
Reviews on Elite Litigators come from two sources: reviews people submit on our site, and reviews we collect from public review platforms, including Google, Yelp, Facebook and Avvo. Each collected review is labeled with the platform it came from and is shown as we received it, without changes to its wording. Our collection may not include every review a firm has received, including its newest, and later edits or deletions on the original platform may not appear here.
We do not verify the identity of reviewers or the accuracy of individual reviews. Reviews submitted on our site are posted without being approved by us first. When you submit a review, the name you enter appears with it; your email address is not published. Each review describes one person’s experience and is that person’s opinion, not the opinion of Elite Litigators. A result in someone else’s case does not mean you will get a similar result in yours. To see how reviews affect the order of listings, read How Listings Are Ordered.
Write About Your Own Experience
- Review a firm you dealt with yourself, as a client or as someone who contacted or consulted the firm.
- Describe what it was like to work with the firm: how they communicated, how they handled your matter and how you were treated. Naming the lawyers and staff who worked on your matter is fine.
- Opinions are welcome. Stick to what happened to you, and do not repeat what others told you or what was reported elsewhere.
- Write the review yourself, in your own words, and post it on the profile of the firm you actually dealt with.
Conflicts of Interest
When you submit a review on our site, you certify that it is based on your own experience, that you are in no way affiliated with the attorney or law firm, and that you have not been offered any incentive or payment from the attorney or law firm to write it. Do not review:
- your own firm, or a firm you work for or used to work for;
- a firm where a family member or close friend works; or
- a competitor of a firm you own or work for.
Law firms, their lawyers and their staff must not:
- write reviews of their own firm or of competing firms, or have anyone else do so;
- offer or give anything of value for a review, or for changing or removing one, including money, a reduced fee, a gift or a prize entry;
- ask for reviews only from clients they expect to be satisfied, or write or edit a review for a client; or
- threaten or pressure anyone to change or remove a review.
Firms may ask their clients for honest reviews, as long as they ask without regard to whether the review is likely to be positive. Reviewers must not use a review, or the threat of one, to get money, a refund or anything else from a firm.
Protect Your Privacy and Your Case
Reviews are public. Before you post:
- Think twice about sharing confidential details, such as the terms of a confidential settlement, medical information you would rather keep private, case numbers, or what you discussed in confidence with your lawyer.
- Do not post other people’s personal information, such as a private individual’s phone number, address or health details.
- If your case is still open, we suggest waiting until it is over before you post. Lawyers often advise clients not to post about an open case online, including in reviews, because what you write in public can be used in the case.
If you posted something about yourself that you would rather not have public, ask us and we will remove your review.
Keep It Respectful and on Topic
Strong opinions and harsh criticism are fine. Reviews may not contain content that:
- threatens, harasses or abuses anyone;
- attacks people because of their race, ethnicity, national origin, religion, sex, sexual orientation, gender identity, disability or a similar characteristic;
- is obscene, sexually explicit or graphically violent;
- advertises a business, includes promotional links, or is spam; or
- is about something other than your legal matter and how the firm handled it, such as a lawyer’s personal views.
How We Moderate Reviews
We do not remove or hide a review because it is negative or because of its star rating. Advertising with Elite Litigators, including through the Verified Program (our paid advertising program), does not let a firm remove, hide, change or reorder reviews.
Every few months, we check the reviews on Verified Program firms’ profiles for reviews that may not be legitimate. Reviews on other firms’ profiles are checked when someone reports them, in the order we receive reports, and reports from Verified Program firms may be handled sooner.
We may remove a review, or stop showing it, when:
- it breaks these guidelines;
- we reasonably believe it is fake, or it duplicates another review;
- it discloses another person’s personal information, information a court has sealed, or confidential business or financial information belonging to someone other than the reviewer;
- it states facts that are clearly false or misleading;
- it is about a different firm, or is wholly unrelated to the firm’s legal services;
- the reviewer asks us to remove it;
- we learn it has been removed from the platform where it was first posted;
- the firm’s profile is removed or combined with another profile; or
- the law requires us to remove it, for example under a court order.
We do not decide factual disputes between reviewers and firms; we act on a claim that a review is false only when the falsity is clear. Removing a review is not a finding that the reviewer or the firm did anything wrong.
If a collected review breaks these guidelines, we may stop showing it on our site. We cannot change or remove it on the platform where it was first posted; to report it there, use that platform’s own reporting tools.
Report, Change or Remove a Review
If you believe a review breaks these guidelines, email [email protected] with a link to the firm’s profile, the reviewer’s name and the review date, and which guideline you believe it breaks. Firms use the same address. We review reports against these guidelines; a report alone does not take a review down.
To change or remove a review you posted on our site, email the same address from the email address you used when you posted it.
