Patrick Malone & Associates, P.C. Profile & Reviews

When you have a case that you have to discuss multiple times it is extremely traumatic, and calling this firm made it so much worse. The paralegal who answered the phone today couldn’t have been more dismissive. She told me to look up defamation, when she in fact didn’t even know if it was possible for me to file a case of that nature. I feel like she was cutting me off because my children were in the background. Sorry I had to be a mom while also trying to handle my business. Maybe my tone of voice was too colorful for her perhaps. I’m not sure but her being dismissive came from a place that I hope she doesn’t display to other clients like myself. And she didn’t really listen at all. When I stated that I would submit an inquiry online to paint a fuller picture she stated that I am unable to do so since she already spoke on behalf of her firm to not take my case. How can you be denied access to an attorney? How can she make that call? While I understand every attorney has the right to refuse a case that’s out of their scope of practice, doesn’t a potential client have the right to send a fuller picture VIA email for an attorney to read at their leisure? She told me that attorneys that take cases on a contingency bases don’t charge for consultations. Were there any options for a free consultation? It’s really coming full circle for me that not only was I denied a fair assessment at Veteran Affairs, I was actually just denied, again, access to legal assistance Because of a paralegal who just couldn’t see pass her own unconscious bias. This may not be a fact to her. But it’s a reality for me. I am hugely disappointed in the way I was dismissed. And I would recommend that people submit an online inquiry rather than call. Because you’ll feel victimized again.

They only want cases that are easy. Money talks. They won’t help most veterans and could not even make a referral.

Extremely personable and considerate staff. I never felt like I was being pushed into making any decisions. I never had to worry, I knew that Patrick Malone and Associates had my best interests in mind.