Amparo Alevante Law Firm Profile & Reviews

Recomiendo esta firma por su solvencia, idoneidad en el personal y responsabilidad a la colectividad.

READ fully please. They are just a poor choice. They have lots of “good” FAKE reviews! This “law firm” is unorganized, unprofessional and the only thing they care about is taking your money. The so called lawyer more like the name on the paper work “Santiago Juarez” does not have any contact with you. You will always speak to people with no license, assistants not paralegals acting as your legal rep. They have no clue what they are doing. My husband and I FILED for immigration case back in 4/ 2022. The docs included the affidavit of support with all the supporting documents (1040s, W2s, letters) and turned these in, in person. in 7 months we were called once on 10/2022 to go for fingerprints. Otherwise we did not hear any thing from the office unless it was for a payment. Nothing was communicated to us period. When we would call Mayra the one originally working our case she did not answer. No call or any attempts to inform us of anything. Each time we called we were told we would get a call back. No one ever got in touch with us about any change, a status, or just to simply inform we were waiting for immigration to update. We were not provided a case number for the immigration site. When i asked for it they would say they would look into it.

Suddenly on June 21 of 2023 we get a call from Patsy requesting for medical and covid shot records and informing us she is now the one working our case. Then a few days later we are being asked for tax documents for the sponsor. Which we had given them last year when we filed originally. Then a few days later another call asking for new signatures on a new affidavit of support. Again a form we had given them last year. When I questioned this I was told they needed fresh signature. After confirming this was all that was needed several times, On 7/24/2023 We receive more calls from a new guy named Yanko who has now taken over the case. He is asking yet again for documents we had sent in Several times. I asked questions he was unable to answer, he told me the case was just handed to him and he didnt know everything about it. I told him we had already sent the requested docs and he said he did not have them. He Also informed us our case will be rejected without these docs even though they already had them! He also told us that we need to get everything in by 7/27 or we would lose. I was extremely upset and asked to speak to the lawyer and was told he was not there but i could meet with Marcella. When we arrived at the office on 7/27 Marcella was not available due to “a family emergency” We then see the letter from immigration requesting the docs was dated in April of 2023. They did not contact us for almost 2 months for this request. When i asked about this he told us they received the letter late in the mail. We also noticed the request asked for the affidavit of support and supporting docs. So basically the docs we gave them and paid for to be filed in 4/2022 were never FILED! We were on a time constraint because of their lack of work! Not one of them even informed us of this. I also will say the office is terribly disorganized i am able to see piles of personal info thrown on desks visible to anyone who walks by. Information such as social security numbers, ids, w2s. They have no regard for privacy. No wonder our paper work was delayed. It was lost in their office. They also don’t use secured email. We were told Marcella would contact us by 7/31. I finally received a call 2 days later explaining that they were sorry, That it was immigration that was late not them. We paid for services that were never rendered. They added thousands of dollars in interest, When i asked for a breakdown of charges i was told to read my contract. Which they wont provide a copy of.

Why would a simple break down of charges be so hard to provide? we are now receiving letters stating that if we go with another firm we are under contract and that it can affect our case status . Feels like a threatening statement for people who don’t provide service in a professional correct way.

READ fully please. They are just a poor choice. They have lots of “good” FAKE reviews! This “law firm” is unorganized, unprofessional and the only thing they care about is taking your money. The so called lawyer more like the name on the paper work “Santiago Juarez” does not have any contact with you. You will always speak to people with no license, assistants not paralegals acting as your legal rep. They have no clue what they are doing. My husband and I FILED for immigration case back in 4/ 2022. The docs included the affidavit of support with all the supporting documents (1040s, W2s, letters) and turned these in, in person. in 7 months we were called once on 10/2022 to go for fingerprints. Otherwise we did not hear any thing from the office unless it was for a payment. Nothing was communicated to us period. When we would call Mayra the one originally working our case she did not answer. No call or any attempts to inform us of anything. Each time we called we were told we would get a call back. No one ever got in touch with us about any change, a status, or just to simply inform we were waiting for immigration to update. We were not provided a case number for the immigration site. When i asked for it they would say they would look into it.

Suddenly on June 21 of 2023 we get a call from Patsy requesting for medical and covid shot records and informing us she is now the one working our case. Then a few days later we are being asked for tax documents for the sponsor. Which we had given them last year when we filed originally. Then a few days later another call asking for new signatures on a new affidavit of support. Again a form we had given them last year. When I questioned this I was told they needed fresh signature. After confirming this was all that was needed several times, On 7/24/2023 We receive more calls from a new guy named Yanko who has now taken over the case. He is asking yet again for documents we had sent in Several times. I asked questions he was unable to answer, he told me the case was just handed to him and he didnt know everything about it. I told him we had already sent the requested docs and he said he did not have them. He Also informed us our case will be rejected without these docs even though they already had them! He also told us that we need to get everything in by 7/27 or we would lose. I was extremely upset and asked to speak to the lawyer and was told he was not there but i could meet with Marcella. When we arrived at the office on 7/27 Marcella was not available due to “a family emergency” We then see the letter from immigration requesting the docs was dated in April of 2023. They did not contact us for almost 2 months for this request. When i asked about this he told us they received the letter late in the mail. We also noticed the request asked for the affidavit of support and supporting docs. So basically the docs we gave them and paid for to be filed in 4/2022 were never FILED! We were on a time constraint because of their lack of work! Not one of them even informed us of this. I also will say the office is terribly disorganized i am able to see piles of personal info thrown on desks visible to anyone who walks by. Information such as social security numbers, ids, w2s. They have no regard for privacy. No wonder our paper work was delayed. It was lost in their office. They also don’t use secured email. We were told Marcella would contact us by 7/31. I finally received a call 2 days later explaining that they were sorry, That it was immigration that was late not them. We paid for services that were never rendered. They added thousands of dollars in interest, When i asked for a breakdown of charges i was told to read my contract. Which they wont provide a copy of.

Why would a simple break down of charges be so hard to provide? we are now receiving letters stating that if we go with another firm we are under contract and that it can affect our case status . Feels like a threatening statement for people who don’t provide service in a professional correct way.